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Policies & Legal

The SOPs and legal essentials every team member should know. When in doubt, ask — links below or contact the team.

Leadership

LD
Lauren Darisse
COO & General Counsel
lauren.darisse@thehrtclub.com [EDIT: confirm email]

Start here

New to the team or need a refresher? Read the Employee Handbook and the Code of Conduct first. [EDIT: links]

Standard operating procedures (SOPs)

SOPOwnerLink
Prescription intake & fulfillmentPharmacyOpen [EDIT]
Member data handlingIT / ComplianceOpen
Adverse-event reportingMedicalOpen
Expense & procurementFinanceOpen
Incident / outage responseEngineeringOpen
Onboarding & offboardingHROpen

Legal essentials

  • Confidentiality & NDA — protect member and company information
  • Data privacy & HIPAA — handling protected health information
  • Acceptable use — company devices, accounts, and AI tools
  • Anti-harassment & DEI — expected conduct and reporting
  • Conflicts of interest — disclose potential conflicts
  • Intellectual property — work created here belongs to the company
  • Regulatory / advertising compliance — claims must be substantiated [EDIT]

How to report a concern

  • Compliance / legal question: [EDIT: legal@thehrtclub.com]
  • Privacy incident / suspected breach: notify IT & Compliance immediately — see IT Support
  • Ethics / whistleblower line: [EDIT: anonymous channel]
  • HR / workplace concern: see HR

This page is a summary for convenience and isn't legal advice — the official policy documents govern.

The HRT Club · Internal use only · Policies & Legal