Wednesday, July 15, 2026
Welcome back, Camille.
Here's what's happening at The HRT Club today.
Quick Links
Company News
+ Post newsMEMBERS
FIRST
FIRST
The HRT Club Passes 250,000 Active Members
A message from our CEO on a milestone quarter — and how our care team made it happen.
NEW
PARTNERSHIP
PARTNERSHIP
Telehealth Partnership Expands to 12 New States
Members can now access licensed clinicians for consultations and prescription renewals in 46 states.
CARE
WEEK
WEEK
Member Care Week Kicks Off Monday
Join us for a week of trainings, empathy workshops, and events dedicated to raising the bar on member support.
Company Metrics (YTD)
Full dashboardActive Members
253K
↑ 22.4%
Rx Fulfillment Rate
98.6%
↑ 1.2 pts
Member NPS
74
↑ 6 pts
Avg. Support Response
2h 05
↓ 18 min
Team Announcements
+ PostMO
Dr. Maya Okafor Clinical
Updated prescribing guidelines are now live on the Clinical wiki. Please review before Thursday's case review.
JR
Jonah Reyes Pharmacy Ops
Reminder: the fulfillment center switches to the summer shipping schedule next week — cutoffs move to 2 PM ET.
AS
Anna Sørensen Marketing
The member-stories campaign is live! Early engagement is up 3× vs. our last launch. Thanks to everyone who contributed.
Birthdays & New Hires
View allBirthdays 🎂
EN
Elodie Nguyen
Jul 15
TB
Thomas Berger
Jul 17
PK
Priya Kapoor
Jul 20
New Hires
LM
Lucía Márquez
Care Coordinator · Jul 13
DW
Daniel Whitfield
Pharmacist · Jul 13
SC
Sofia Chen
Data Analyst · Jul 14
Upcoming Events
View allJul16
Company All Hands
Jul20
Member Care Week Opening
Jul23
Clinical Roadmap Webinar
Jul30
Leadership Lunch & Learn
Tasks & Approvals
View allTime Off Request — Aug 3–7
Vendor Agreement — Meridian Labs
Budget Approval — Q3 Campaign
New Laptop Request
Helpful Resources
Browse allThe HRT Club · Internal use only